Privacy Policy

1. Introduction

Welcome to Tybalye.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our family photography services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect several types of information from and about users of our website and services, including:

Personal Identifiable Information: Name, postal address, email address, telephone number, date of birth, and family details when you book a photography session.
Photography Content: Images and videos created during photography sessions.
Payment Information: Credit card details, banking information, and other financial data necessary for processing payments.
Communication Data: Information contained in communications you send to us, including inquiries, feedback, and scheduling requests.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website and services.

3. How We Collect Your Information

We collect information through:

Direct interactions when you provide information by filling in forms, corresponding with us, or booking our services.
Automated technologies or interactions, including cookies and similar tracking technologies.
Third parties or publicly available sources, such as social media platforms if you choose to connect with us through them.

4. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services, including processing bookings and payments.
To communicate with you about appointments, services, and promotions.
To create, process, deliver, and manage the photography content you've commissioned.
To improve our website, products, services, and customer relationships.
To comply with legal obligations and resolve any disputes.
To detect, prevent, and address technical issues or security breaches.

We process your data based on one or more of the following legal grounds: your consent, fulfillment of a contract, compliance with legal obligations, or our legitimate interests.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Photography content is typically retained for a period of one year after delivery to allow for backup and potential reordering. After this period, we may continue to store your images in our portfolio with your consent or based on legitimate interest, but you can request removal at any time.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures include:

Encryption of sensitive data and secure storage systems.
Regular security assessments and updates to our systems.
Limited access to personal information to employees, contractors, and third parties who have a business need to know.
Procedures to deal with suspected personal data breaches.

7. Your Data Protection Rights

Under the GDPR and other applicable data protection laws, you have the following rights:

Right to Access: You can request copies of your personal data.
Right to Rectification: You can request that we correct inaccurate or complete incomplete data.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You can request that we restrict the processing of your data in certain circumstances.
Right to Data Portability: You can request that we transfer your data to another organization or directly to you.
Right to Object: You can object to our processing of your personal data in certain circumstances.
Rights Related to Automated Decision Making: You have rights related to automated decision-making and profiling.

To exercise any of these rights, please contact us through our website. We will respond to all legitimate requests within one month.

8. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users and enhance your experience. Cookies are small text files stored on your device when you visit a website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). These cookies help us recognize you, customize your experience, and analyze website traffic.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

9. Third-Party Disclosure

We may share your personal information with:

Service providers who perform services on our behalf, such as payment processors, cloud storage providers, and IT service providers.
Professional advisers including lawyers, bankers, auditors, and insurers.
Regulatory authorities, law enforcement agencies, and other governmental bodies when required by law.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

10. Children's Privacy

As a family photography service, we understand that our services often involve children. We collect information about children only with the consent of a parent or guardian. We comply with all applicable laws regarding the collection, storage, and use of data related to children.

Parents or guardians have the right to review, delete, or refuse further collection or use of their child's personal information. Please contact us if you have any questions about our practices regarding children's data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.